Streamyx

Few believe me until they travel there. Iran is a magnificent country. People are extremely friendly. It seems the difference between politics and people couldn't be bigger. After writing about my canoeing and kayaking experiences, I started reading about my Iran experiences. In most of the areas where I traveled, there was not much water, especially east of Esfahan.

I was at my bicycle at the time, crossing from north west to south east, from Turkey to Iran. It was a journey of about 6 weeks and parts went through complete empty areas, deserts. Not everybody can handle cycle in a desert for a few days but I loved it. From Bam to Zahedan was 550km or so and it was wonderful. In other areas I found lots of hospitality. Believe me, there are no countries in the world where you find more hospitality then in Iran. Example?

Usually around 1 pm I was looking for lunch. And many times local Iranians invited me to join them and the family for lunch in their houses. It always went this way. First enter the house to the guest room, drink some strong black tea with sugar rocks and then move to the living room for lunch.

In the living there were seldom tables and chairs. A table cloths was on the floor, dishes came in and everybody tucked in and eat. Most of the time, men, women and children were around and women usually didn't wear the scarf which is outside mandatory. Believe me, Iranian women are beautiful.

After the lunch my host would offer me more tea but once I would make a suggestion to leave it was always answered the same way. "You can't go sir, dinner is almost ready" (remember it was still only 4pm), but there was no way I could leave. Chatting, walking around in the garden, meeting friend X and family member Z and time was flying.

By 8.30 pm dinner was finally ready. At 9.30 my host usually told me where I could sleep by rolling a mattress on the floor and telling me where to find the toilet and bathroom. "What time do you get up? 7am? Good, I will come with breakfast!", was the usual comment I got.

At 7am sharp he would knock on the door. Then we would go to the living room and having breakfast with fresh warm breads, cream cheese, apples, homemade yoghurt, and, as always the black tea with sugar rocks. Btw, you don't put the sugar rocks in the tea, instead you dip them and suck the sugar! After breakfast the host usually came up with fruits and more breads for on the way. "Maybe you will not find a place to eat"! Well, I was always able to find a place to eat and many times I had to refuse the food they wanted me to bring as I couldn't carry it all on the bicycle.

That is also Iran, that is the story you seldom hear. But that is also the story that tells you that people are people, everywhere. And Iran was one of my favorite countries to travel, Living there is a different thing though.

Peter van der Lans is a Dutchman who lives these days in Sitiawan Malaysia. After years of traveling, he cycled from Holland to Malaysia, stayed a months in the Middle East, a year on the Indian Subcontinent and 2 years in China plus a year in the UK, he settled himself in Malaysia.

Sitiawan was the perfect place to write a website about Pulau Pangkor Later he wrote http://www.bicycle-adventures.com, an ongoing project about his journeys on bicycles. A third website: http://www.yangshuo-travel-guide.com he recently build. In the years in China, he lived in Yangshuo and he thinks he can tell the story about this pretty little town in China.

// posted by george-gomez73763 @ 7:49 PM 0 comments

Business communications has always been a challenging arena for management....subject to cost, function, reliability, and other pressures and concerns. The emergence of VoIP technology....and specifically application to PBX systems via IP based protocols....has provided an enormous opportunity for companies to reap many benefits.

Many companies today have multiple office locations around the country or around the world. Currently, each office uses its own PBX system and inter-office phone calls are routed through the PSTN and charged long distance and international rates by carriers. Most companies also employ workers on a part time basis who work from their homes. Those workers get reimbursed for telecommunication expenses they incur while performing their duties. It just makes business sense for companies to explore alternatives to consolidate their telecommunication systems and reduce costs.

The answer......purchase a Voice-over-IP enabled PBX system and deploy it in a Virtual Office setup.

Voice-over-IP (VoIP) is a fairly new technology for transporting voice calls over the Internet which allows users to realize substantial cost savings on long distance and international calls. Besides cost effectiveness, VoIP enabled PBX systems (or IP PBX) offer easy integration with existing telecommunications systems and are characterized with low operating costs as their upgrade is done through software updates rather than more expensive hardware replacement. Additionally, the technology simplifies the communication infrastructure (no need for separate voice and data cables) while offering high scalability.

Virtual Office models are used by companies that want to consolidate their communications, reduce costs and achieve more cohesive corporate images. To implement the model, a company has to install a single IP PBX system in its headquarters and distribute to employees IP phones or regular phones with VoIP adapters. Employees can make intra-office and inter-office phone calls through dialing PBX extensions. Such calls are routed through the Internet and are practically free. Company customers, on the other side, can dial a single inbound number plus extensions in order to reach the company's employees. The latter receive the calls on their IP/Regular Phones at any location in the world with Internet connectivity.

So what kind of a VoIP PBX solution does your business need? - a turnkey Virtual Office solution that could be customized to meet your company specific needs.

My recommendation for this solution is the highly acclaimed package from Packet8. Recently 8X8, Inc's Packet8 Virtual Office Solution for small and medium sized businesses received Network Computing Magazine's Editor's Choice award over competitive offerings from Covad Communications and Velocity Networks. That's some pretty stiff competition....and says a lot about Packet8's performance. The Packet8 Virtual Office solution received the highest overall rating for its rich feature set, call management tools and low subscription price.

The Packet8 Virtual Office is a cost-effective, easy-to-use alternative to traditional PBX systems that allows users anywhere in the world to be part of a VoIP-hosted virtual phone system that includes auto attendants, conference bridges, extension-to-extension dialing, business class voicemail and ring groups, in addition to a rich variety of other business telephone features normally found on high-end, premise based PBX systems. Their Virtual Office reduces an organization's telecommunications total cost of ownership (TCO) with a minimal initial investment combined with unlimited local and long distance business calling throughout the United States and Canada and Packet8's low international rates.

Now.....here's an overview of what to look for when making the business case for investment in VoIP technology for a VoIP PBX solution:

* Ways to save money for corporations.....

- Eliminate or reduce intra-office toll charges

- Avoiding service and support contracts on existing PBX hardware

- Eliminate the need for on-going Centrex services -- and charges

- Reduce expansion costs via lower costs for adds, moves and changes; lower user hardware costs

- Reduce the on-going costs for separate voice messaging systems

- Provide productivity benefits for remote and traveling workers who can be empowered with the same integrated capabilities as office workers

- Reduce user training and learning on phone and messaging systems

- Cost-effectively implement unified messaging

- Improve security

- Reduce systems downtime and improve performance

Additional benefits for call centers.....

- Virtualize call centers, allowing more flexibility in the center's configuration....either helping consolidation efforts, or providing enterprise capabilities to telecommuting call center workers

- Improve customer support services and reduce abandoned calls and call times

- Improve customer satisfaction and reduce customer turnover via improved call center services

Cost considerations....

- VoIP telecommunication hardware and software

- IP phone sets or soft phones

- Network upgrades for possible quality of service and performance upgrades

- Implementation labor and professional services

- On-going support and administration labor

- Support and maintenance contracts

- Increased support calls and potential user downtime losses on initial deployment

- IT Training

- User Training

- Write-off, write-down and disposal costs for existing telecommunication assets

Potential project risks......

- Quality of service/performance

- User training and adoption

- Administration and support skill levels and resources

- Proprietary vs. open systems interoperability

How Does The Solution Work?

Inter/Intra office calls.......

Caller A, who is located in the corporate headquarters, wants to make a call to Caller B, who is located in the corporate headquarters or in any of the company's offices worldwide.

Caller A picks up his VoIP device (IP phone, phone with adapter or softphone) and dials Caller B's extension.

The VoIP PBX server searches its internal database and obtains call routing information about Caller B The VoIP PBX server routes the call to Caller B's VoIP device.

If the destination number is unreachable, the system forwards the call to Caller B's voicemail.

As soon as Caller B picks up his VoIP device the conversation starts.

During conversation Caller A's VoIP device convert voice to digital packets and send them to Caller B's VoIP device and vice versa.

Both A and B can use traditional PBX functionality, like call on hold, caller ID, call forward, etc. Calls are free

Outbound calls.......

Caller A, who is located in the corporate headquarters, wants to make a call to Caller B, who is a company customer.

Caller A picks up his VoIP device (IP phone, phone with adapter or softphone) and dials the customer's number.

The VoIP PBX server searches its internal database and obtains call routing information about the VoIP carrier, who should terminate calls to Caller B's area code.

The call is routed to the VoIP carrier.

The VoIP carrier terminates the call to Caller's B number over the PSTN.

During conversation, Caller A can use traditional PBX functionality, like call on hold, caller ID, call forward, etc.

Calls are charged on time basis at pre-negotiated rates with the VoIP carrier

Inbound calls.....

Caller A, who is a company customer, wants to make a call to Caller B, who is a company employee.

Caller A picks up his phone and dials the company's central access number.

The VoIP PBX server prompts the caller to enter an extension.

Caller A dials Caller B's extension.

The VoIP PBX server searches its internal database and obtains call routing information about Caller B.

The VoIP PBX server routes the call to Caller B's VoIP device.

During conversation, Caller B can use traditional PBX functionality, like call on hold, caller ID, call forward, etc.

Calls are either free if the company uses a local access number or charged on a time basis if the company uses a toll free one.

Voice over IP (VoIP) technologies carry great promise to reduce telecommunication and networking total cost of ownership while empowering businesses with new capabilities and agility. When making your decision on deploying a Virtual Office VoIP PBX solution consider the strategic and tangible benefits as well as the costs and risks outlined above. If it all seems too overwhelming seek out the assistance of an unbiased independent advisor such as Business-VoIP-Solution

Michael is the owner of FreedomFire Communications....including DS3-Bandwidth.com Michael also authors Broadband Nation where you're always welcome to drop in and catch up on the latest BroadBand news, tips, insights, and ramblings for the masses.

// posted by george-gomez73763 @ 10:33 AM 0 comments